Privacy Policy

Effective Date:  1/10/2020
Last Updated: 3/13/2023

At KusogLife, we understand how important your privacy is to you. As such, we are committed to ensuring that any personal information you share with us is treated with the utmost care and respect. This policy applies to our website, https://www.KusogLife.com, as well as all of the products and services we offer.

We are committed to providing you with choices when it comes to your personal information. This means that you have control over what information we collect, how we use it, and how we disclose it. We will always provide you with clear and transparent information about our data practices, so that you can make informed decisions about your privacy.

If you have any questions or concerns about how we handle your personal information, please don't hesitate to contact us. We are always here to help and will do our best to address any issues or concerns you may have. Additionally, you have the right to access, update, and delete your personal information at any time, and we will make every effort to accommodate your requests.

Contacting Us

You can contact us about this Privacy Policy by emailing us at info@KusogLife.com.

Registration

When creating an account on KusogLife, you agree to keep your password confidential and to notify us immediately if you suspect any unauthorized use of your account. Please note that providing inaccurate or incomplete personal information during the registration process may affect the functionality of the site, recommendations made to you by the site, wellness providers and others, as well as impact our ability to contact you.

We reserve the right to cancel or refuse any order if we suspect fraud or any other inappropriate activity. Additionally, you may choose to create an account or log in to the site using your social media accounts (such as Facebook or Google+). If you choose this option, we may receive information from the social networking site to help you create your account and to show you relevant content from your friends.

By agreeing to the terms of use on our site, you are also agreeing to the terms and conditions of the social networking site. If you have any questions or concerns about registering for an account or using our site, please don't hesitate to contact us. We are committed to providing you with a safe and secure user experience.

Remember that you are responsible for all activity that occurs under your account, even if you are not aware of it. We take the security of your account very seriously and require that you agree to certain terms and conditions when you sign up. We are committed to providing you with a safe and secure user experience.

Handling of Personal Identification Information

At KusogLife, we understand that personalization is key to providing an exceptional user experience. That's why we collect certain personal information from our users, such as name, email, gender, and geographic location, as well as billing information and other preferences that help us tailor our services to your unique needs.

To further enhance your experience, we offer features that allow you to input additional personal information related to your wellness, performance, and longevity goals. And if you choose to share this information with wellness providers or loved ones, we'll make sure your personal information is protected and only shared with your consent.

For various types of wellness providers such as dietitians, personal fitness coaches, wellness advisors and others, we request information about your professional qualifications and other personal details during registration. This ensures that when our site attaches a wellness provider role to a user they are a verified, qualified professional.

We take the protection of your personal information seriously and strive to be transparent about how we collect and use it. If you share personal information through stories or other User Content, please be aware that this information may be associated with you. However, if you are a wellness provider inviting others to use the site, we ask that you refrain from including personal information about yourself in these invitations.

Finally, we may provide personalized third-party content or links to third-party sites as part of our service. Please note that these are provided for informational purposes only and we are not liable for any content or sites outside of our control.

Handling of Non-personal identification information

We may collect non-personal identification information about users automatically. This includes your computer's IP address, browser type, operating system, and other details related to your interaction with our site.

We use this information for various purposes, including fulfilling orders, sending order confirmations and other requested information, sending reminders related to personal goals and schedules, responding to customer service requests, administering accounts, sending newsletters and marketing communications, and improving our site and marketing efforts.

We may also use this information to display content that is relevant to your interests and conduct research and analysis. Rest assured that any information we collect is used solely for the purposes disclosed to you, and we take your privacy and security very seriously.

Information Sharing

At KusogLife, we value your privacy and are committed to protecting your personal information. We do not sell, trade, or rent your personal identification information to others without your permission. However, we may share generic aggregated demographic information with trusted business partners, affiliates, and advertisers for the purposes outlined in our privacy statement.

We may also share your personal information with service providers who assist us with our business activities, such as processing orders and providing customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

In certain situations, we may disclose your personal information as required by law or to protect our rights and the safety of our users. We may also share non-personal information, such as website traffic statistics, with third-party partners for industry analysis and demographic profiling.

Additionally, in the event that we sell our business or part of it, we may transfer our databases containing your personal information to the new owner. Rest assured that any information we collect is used only for the purposes disclosed to you, and we take great care to ensure that your personal information is protected and kept confidential.

Third-Party Web Sites

We provide links to third-party websites for your convenience, but please be aware that our privacy policy does not apply to these websites or any personal information that may be collected by them. We are not responsible for any damages or liability associated with how third parties collect, store, use, or disclose your personal information.

We may also use third-party services to gather information about how our website is used, such as page views and link clicks. This information is aggregated and used to optimize our website.

While we do not endorse any specific third-party website, we encourage you to review their privacy policies before visiting them. If you have any questions or concerns about how your personal information is being used by third-party websites, please contact them directly.

Some of our services may allow you to post content to Social Networking Sites (SNS). If you choose to do so, we will provide information to the SNS in accordance with your preferences. Please note that you are solely responsible for your use of these websites and for reviewing their terms of use and privacy policies.

We do not control the availability or accuracy of SNS, nor are we responsible for the content, products, or services offered by these websites. Additionally, we are not liable for any damages or issues that may arise from your use of any SNS.

Data Retention – Opt Out

At KusogLife, we believe in giving you control over your personal information. If you no longer wish to receive our newsletter or marketing emails, simply follow the unsubscribe instructions in the user settings page after logging into the site or contact us at info@KusogLife.com.

You also have the right to edit your personal information in your account or request deletion of your personal information. We will make every effort to honor your deletion request, but please note that certain information may be required for legal or fraud prevention purposes. When information is deleted, it will be removed from the active database, but may remain in our archives.

HIPAA and Medical Privacy

As a company that is not a covered entity under HIPAA, Kusog, Inc. and KusogLife.com are not subject to medical secrecy obligations. While HIPAA privacy rules apply to health plans, health care clearinghouses, and certain health care providers and their business associates, the information you provide to us is not protected by these rules and regulations.

Rest assured that we take the protection of your personal information very seriously and are committed to keeping it confidential and secure. If you have any questions or concerns about how we handle your personal information, please do not hesitate to contact us.

Users Outside of the United States

If you are a non-U.S. user of our site, please be aware that your personal information may be processed for the purposes identified in our privacy policy. This may include processing your personal information in the country where it was collected and in other countries, including the United States, where privacy laws may be different from those in your own country.

By providing your personal information, you consent to such processing and transfer of your data. Please note that at this time, we do not support our site outside of the United States.

Changes to Privacy Policy

We may need to update our privacy policy from time to time to reflect changes in our business or to comply with legal requirements. We will notify you of any changes to this policy by posting them online or by sending an email message directly to the address specified in your account. We encourage you to periodically review this policy for the latest information on our privacy practices.

By using our site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

We believe in being transparent with our users about how we collect, use, and protect their personal information. If you have any questions or concerns about this policy, please don't hesitate to contact us. We are committed to providing you with a safe and secure user experience.